America's most innovative company - digitizing experience
What's the secret sauce of Threadless.com - one of the US' most innovative small companies? Inc. Magazine says it best: The Customer Is the Company.
|
Q&A: Dabs.coms Jonathan Wall on e-commerce
Jonathan Wall is the marketing director at Dabs.com, the online technology retailer bought by BT in 2006.
Here, we ask him about the companys latest efforts around acquisition, conversion and retention, including a current project to digitise its print catalogues. He also gives us some interesting thoughts on cashback affiliates and shopping comparison sites, as well as the good stuff IT manufacturers are doing to support retailers like Dabs.
|
Q&A: Bountys Andrew Thomas on marketing to Mums
Andrew Thomas is the e-business director at Bounty, the UK parenting club perhaps best known for the free stuff it hands out to new Mums in their post-natal wards, and regular correspondence thereafter.
Since joining in 2005, hes been spearheading a campaign to expand its membership and boost loyalty via the web, including the development of online community Bounty.com. The firm now says it has 700,000 members signed up online, and 2.1m+ overall. And last year, it was bought by Canadian company Kaboose to expand its portfolio of parenting websites. Here, Andrew tells us about his online ambitions, including the impending launch of a new educational video site, the addition of new skills to its in-house digital team and potential expansion abroad.
|
Turnabout: What do affiliate managers want?
When was the last time you heard anyone ask what online affiliate MANAGERS (not affiliates) want? There's so much focus on answering the question, 'What do affiliates really want and need?' that we've seemingly forgotten the marketers themselves.
|
Should marketers use multiple affiliate networks?
Should marketers use multiple affiliate networks? If so what are the pros, cons and pitfalls to avoid?
I sat down with the very experienced, Carolyn Tang to find out how marketers should go about making that critical decision. She didn't hesitate to give it to me straight!
|
Q&A: super-affiliate Jamie Harwood
Six years ago, Jamie Harwood, like many new affiliates, was working out of his bedroom and wondering how long it would all last. Now, hes sitting on an estimated fortune of £18m and is one of the most successful players in the affiliate space.
Here, we talk to the head of UK Web Media about the secrets of the affiliate game and where he sees new opportunities emerging in the industry. He also tells us what retailers could be doing to improve their use of the channel and lays out his plan for international expansion.
|
Visual book browsing with Zoomii
Zoomii, launched last week, is a virtual bookstore that displays books from Amazon.
The site is built on Amazon's Elastic Compute Cloud and uses the Amazon S3 hosted storage service. Buyers are directed to the online retail giant via an affiliate link.
|
Affiliate managers speak out, need tools!
A majority of affiliate managers need to feel more recognized, and given more power, by their bosses. Eighty percent of you say bosses need a better understanding of (appreciation for) performance-based web marketing's raw power! And 90% need better tools to do their job...
|
Offline high street retailers adopt cashback scheme
I was having a look around cashback site GreasyPalm this morning and it seems that the fast-growing affiliate marketing technique is going multichannel.
The site lists five companies that are offering rewards to members that make purchases offline - high street retailers Superdrug, JJB Sports and Halfords; cinema chain Cineworld; plus roadside restaurant outfit Little Chef. All five are offering 3% cashback on transactions, GreasyPalm says.
|
Q&A: MORE TH>N's Roberto Hortal Munoz on comparison sites
Roberto Hortal Munoz is the head of e-Business at insurance company
MORE TH>N
, as well as being a very well received speaker at our recent
Future of Digital Marketing
event.
Here, we ask him about his use of comparison sites amid growing concerns in the sector over their value to brands. We also dig into the challenge of sales attribution across different channels and the company's various efforts around online communities.
|
Q&A: Neil Durrant of Submission Technology on cashback sites
With purse strings tightening across the UK, now seems an especially good time to own a cashback and reward site.
So weve posed a few questions to Neil Durrant of Submission Technology, which has been involved in cashback for five years and recently bought the cashback.co.uk domain for a substantial sum. We ask Neil how cashback sites could improve their offering to consumers and merchants (including the challenge of tracking), and how marketers could get more out of them.
|
It's time to end the tagging nightmares
Never has something seemingly so simple as page tagging caused so many problems.
Poor tagging is costing companies thousands of pounds a month from wasted web analytics, duplicate affiliate commissions and marketing that isn't tracked properly.
|
Why are affiliate marketing budgets shrinking?
New research published by E-consultancy today shows a trend towards reduced investment in affiliate marketing over the past 12 months. Why has this digital sector seemingly gone into reverse?
|
Announcing E-consultancy's Innovation Awards
Does the internet industry need yet another awards night? After three years of debating this question we've decided that there's a bit of a gap in the market. And this is why weve just announced the launch of our Innovation Awards.
Entries are now open for those clients, agencies and suppliers that have been involved in innovative web projects and technologies during the past year. There are 15 categories to choose from.
Judging will be determined by E-consultancy's analysts and a panel of industry experts including Apple, Google, Dyson, BBC, Orange and innocent drinks.
The awards will be announced and presented at London's glitzy Park Lane Hotel on 2nd December.
|
Free roundtable briefing on affiliate marketing
E-consultancy has just published its latest
Affiliate Marketing Roundtable Briefing
(free to registered E-consultancy users) which covered topics such as the attribution of commissions and the policing of affiliates.
|
Q&A: Lenstore's Mitesh Patel on online marketing
Lenstore.co.uk
is a fast-growing etailer of contact lenses that was founded late last year.
The company aims to target consumers who buy their lenses online and go to their opticians for professional care - a trend that is apparently less prevalent in the UK than other countries, such as the US and Sweden. We asked director Mitesh Patel how he is looking to change that, as well as where he sees the brand going.
|
Q&A: BTs Chris King on affiliate marketing
Chris King, BT's head of affiliate sales, gives us some thoughts on the telecoms and media group's online strategy and the growth prospects for the affiliate channel in a tough economic environment.
He also tells us how BT keeps the information flowing between it and super-affiliates, who of course play a big role in the company's sales efforts.
|
Q&A: BTs Chris King on affiliate marketing
Chris King, BT's head of affiliate sales, gives us some thoughts on the telecoms and media group's online strategy and the growth prospects for the affiliate channel in a tough economic environment.
He also tells us how BT keeps the information flowing between it and super-affiliates, who of course play a big role in the company's sales efforts.
|
Ben Edelman on affiliate marketing fraud
Ben Edelman is an assistant professor at Harvard Business School who has for years published insightful research into the affiliate marketing sector.
I interviewed Ben to find out more about the various forms of fraud that affect e-commerce companies.
|
Q&A: Beautique.coms Jason Russell on establishing an etail start-up
Here, we speak to Beautique.com MD Jason Russell about the health and beauty retailer's acquisition and conversion activity, as well as the challenges of starting an e-commerce operation from scratch.
|